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FAQ

How do I order or contact help desk ?

You are free to browse the web site but if you wish to place an order you should register your account.

Select your items and add them to your Shopping Cart. Our cart is very user-friendly and you can add and delete as you wish. Just remember that we have a minimum order amount of US$ 50 , or equivalent.

After finalizing your selection you will be taken to a secure payment area where you enter your card details. Press the button only once to process the payment to avoid doubling the order and your charges.

email : customerservice@nomadgallery.net

 Why is there a minimum order?

We do not apply apply a minimum any longer due to demand by our loyal customers.However

please note that shipping cpst is more economical when your order reaches certain value .

 How much will I pay for shipping?

Shipping costs will vary according to the weight of your order, your location and how quickly you wish to receive it. The cost will be added to your final Shopping Cart. We use only the most reliable shipping companies such as

Fedex, DHL or EMS .The most economical method is the standard shipping weight module; as an example this takes between 4-6 working days from Egypt to the USA. If you have more urgent requirements please email us for a quotation.

Please note that you must register first in order to view shipping cost in your basket . 

What if I want to return something?

 Our customer is king. You are welcome to cancel, replace or return any product provided that you abide by our Terms and Conditions. Please read them carefully. 

 Can you handle wholesale orders?

 Yes. Wholesale enquiries are welcome. Please register your account and indicate that you wish to become a wholesaler. We will certainly look into your request and assign a wholesale discount based on your needs and products. Our minimum wholesale order is US$ 500, excluding shipping. Minimum quantities for some products may also apply.

  We have a very extensive product list which we are gradually putting online; new products are being added all the time. Since we produce most of our products in-house we are also able to offer a bespoke service, so if you have specific requirements please contact : customerservice@nomadgallery.net or +2 0227361917  Cairo Time Zone 

 

 

 

 
 
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